Contact information

We're here to help!

If you have any questions about your order, shipping, returns, sizing, or anything else, please don't hesitate to get in touch.

Customer Support

Email: itchzstudio@gmail.com

Please include your order number (if applicable) so we can assist you as quickly as possible.

Response Time

We aim to respond to all enquiries within 1–2 business days.

During product launches, holidays, or periods of high demand, response times may be slightly longer. We appreciate your patience and will get back to you as soon as possible.

Business Hours

Monday – Friday

9:00 AM – 5:00 PM (AEST/AEDT)

Closed on weekends and Australian public holidays.

Frequently Asked Questions

Before contacting us, you may find the answer in our:

• Shipping Policy
• Return & Cancellation Policy
• Terms of Service

Stay Connected

Follow Itchz on our social media channels to stay updated on new releases, restocks, and announcements.